Tengxin has over 20 years of rich experience in the field of educational science toys and has established a series of scientific management and product operation systems.

When the professional customer service staff first receive customer inquiries, they will, based on the customer's needs, establish an independent customer file in the professional order management system and send detailed and accurate quotation plans;

After receiving the customer's advance payment, we confirm the order details with the customer and send the sales contract. At the same time, the sales team holds a product contract review meeting to provide customers with a complete and professional delivery cycle arrangement;

During this period, the purchasing department and the quality inspection department purchase the required product materials and conduct quality inspections to ensure the safety and quality of raw materials, packaging, etc.;

During the entire production process, the professional quality inspection team tracks the packaging, materials, and sampling inspection work in real time. In addition, we can submit the products to authoritative third-party testing institutions for professional testing according to the customer's requirements and provide the most professional quality and safety guarantees;

After confirming the customer's payment, we will select the best transportation method and deliver the products on schedule according to the plan, completing error-free product services for every Tengxin customer.

Growing together with customers and creating the future.